Privacy Policy

BFN Enterprise LLC dba Digital Tax Express
Effective date: October 5, 2025

  1. Introduction
    This Privacy Policy explains how BFN Enterprise LLC dba Digital Tax Express ("we", "us", "our") collects, uses, discloses and protects personal information when you visit https://www.digitaltaxexpress.net (the "Site") or use our Services. By using the Site or Services you consent to the practices described herein.

  2. Information we collect

  • Information you provide: name, mailing address, email, phone, Social Security Number/ITIN, EIN, tax forms (W-2, 1099s), income and deduction details, bank account and routing numbers (for e-file or direct deposit), identification documents, business formation documents, signatures and other documents provided to deliver Services.

  • Account and transactional data: usernames, passwords, profile details, billing and transaction history.

  • Technical and usage data: IP addresses, device and browser information, pages visited, referral/analytics data, cookies and similar tracking technologies.

  • Third‑party sources: data from e‑file partners, identity verification services, public records, or other third parties when necessary.

  1. How we use personal information
    We use personal information to:

  • Prepare, review and electronically file tax returns and provide related Services;

  • Verify identity and prevent fraud, money laundering and other illicit activity;

  • Process payments, manage billing and handle refunds or disputes;

  • Communicate with you about appointments, filings, deadlines, account status, support requests and notifications;

  • Provide and improve the Site, Services, features, and customer support, including analytics and troubleshooting;

  • Send marketing communications and promotional offers when you have consented or as permitted by law (you may opt out at any time);

  • Comply with legal, regulatory and contractual obligations, including tax reporting requirements and responses to lawful requests by public authorities.

  1. Legal bases for processing (where applicable)

  • For U.S. users: we process personal information as necessary to perform the Services you request and to comply with legal obligations. For other uses we rely on legitimate interests (fraud prevention, security, analytics) or your consent where required.

  • For EU/EEA users (if any): where applicable, we process data pursuant to contract performance, legal obligation, legitimate interests, or your consent in accordance with GDPR.

  1. Sharing and disclosure of information
    We may disclose personal information to:

  • Tax authorities and e-file partners (IRS, state agencies) as required to file returns;

  • Third‑party service providers who perform services on our behalf (payment processors including Stripe, PayPal and Square, cloud hosting, backup and storage providers, identity verification, email and CRM, analytics, scheduling tools). These providers are contractually bound to protect data and only use it to provide services to us;

  • Professional advisors, accountants, auditors and legal counsel when necessary to provide Services or to comply with law;

  • Law enforcement, government authorities or other parties when required by law, subpoena, court order or to respond to legal process;

  • Parties involved in a business transaction (sale, merger, reorganization) where personal data may be transferred as part of the transaction (with notice where required);

  • With your explicit consent or instruction.
    We do not sell personal information for monetary consideration.

  1. Data security
    We implement appropriate administrative, technical and physical safeguards to protect personal information against unauthorized access, disclosure, alteration and destruction. Measures include encryption of data in transit, access controls, secure hosting, and regular security assessments. However, no method of transmission or storage is 100% secure.

  2. Data retention
    We retain personal information only as long as necessary to provide Services, comply with legal and tax recordkeeping obligations (e.g., IRS/state retention guidelines — often 3–7 years), resolve disputes, enforce agreements, and as otherwise required by law. After retention periods expire we will securely delete or anonymize the data.

  3. Cookies and tracking technologies
    We and our service providers use cookies and similar technologies (web beacons, pixels, local storage) for functionality, analytics, performance and marketing. Cookies may be “session” (deleted when you close your browser) or “persistent” (remain until expiration). You can control cookies via your browser settings and opt out of certain analytics/advertising tracking via third‑party tools. If you want a cookie banner and granular consent options added, confirm and I can draft text.

  4. Sensitive personal data
    We collect and process sensitive personal data (tax identifiers, financial account numbers, identification documents). We limit collection and processing of sensitive data to what is necessary to deliver Services and comply with legal obligations, and we apply heightened security controls.

  5. International transfers
    Personal information may be processed or stored in the United States or other jurisdictions where our service providers operate. Where data is transferred across borders, we implement appropriate safeguards consistent with applicable law.

  6. Children’s privacy
    The Site and Services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

  7. Your rights and choices
    Account access and updates

  • You can access and update certain account information by logging into your account or by contacting us at service@bfnenterprise.com.

Access, correction and deletion

  • Where applicable law provides, you may request access to, correction of, restriction of processing of, or deletion of your personal data. We may need to verify your identity before fulfilling requests and may deny requests to the extent permitted by law (for example, to comply with tax recordkeeping obligations).

Portability

  • Where required by law, you may request a portable copy of certain personal data in a commonly used, machine‑readable format.

Opt‑out of marketing communications

  • You can opt out of marketing emails by following the unsubscribe link in any marketing message or by contacting service@bfnenterprise.com. Transactional messages (account notices, filing confirmations) are required for Services and cannot be opted out of.

Request procedure and verification

  • To submit a request (access, correction, deletion, or other privacy rights), email service@bfnenterprise.com with subject line “Privacy Request” and include sufficient information to verify your identity and describe the request. We will respond within the timeframe required by applicable law.

Residents of specific jurisdictions

  • California (CCPA/CPRA): California residents have the right to request disclosure of categories of personal information collected, the purposes, categories of third parties with whom it is shared, to request deletion (subject to exceptions), and to opt out of the sale of personal information. To submit a verifiable consumer request, contact service@bfnenterprise.com. We do not knowingly sell the personal information of minors under 16.

  • European Union (GDPR): If you are an EU/EEA resident, you may have rights to access, rectify, erase, restrict processing, object to processing, and data portability. Submit requests to service@bfnenterprise.com; we will verify identity and respond as required by GDPR.

  • Other jurisdictions: Where local laws provide additional rights, we will comply as appropriate.

  1. Third‑party websites and tools
    The Site may contain links to third‑party websites and integrate services such as Google reCAPTCHA, scheduling tools or payment providers. These third parties have their own privacy practices which are not covered by this policy. We encourage you to read their policies before providing any personal information.

  2. Changes to this Privacy Policy
    We may update this Privacy Policy as our practices or legal requirements change. We will post the revised policy with an updated effective date. Continued use after updates constitutes acceptance.

  3. Contact information
    Privacy inquiries, requests or complaints: service@bfnenterprise.com
    Mailing address: BFN Enterprise, LLC — 31 Covert Avenue #1104, Floral Park, NY 11001
    Phone: 516-716-1201

  4. Additional operational recommendations (not part of the policy)

  • Maintain Data Processing Agreements (DPAs) with cloud hosts, payment processors and other vendors.

  • Use PCI‑compliant payment processors for card acceptance (Stripe, PayPal, Square are PCI‑compliant options).

  • Add a cookie banner and consent manager if you use tracking/ads.

  • Add explicit e‑file and electronic signature consent in intake forms.

  • Keep a record of processing activities and an incident response plan.